- Editorial:
- CAMBRIDGE TEXT
- Any d'edició:
- 2003
- ISBN:
- 978-0-521-77688-2
- Pàgines:
- 64
- Col·lecció:
- VARIAS
BE MY GUEST TEACHER'S BOOK
O'HARA
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.